Hamlet: Hamlet The Idealist :: Shakespeare Hamlet Essays

juncture crossroads The Idealist          In Hamlet, Elsinore is a society which people are seen acting in adeceitful manner in order to gain personal measures and prestige.  These peoplemask their real in intentions to acquire selfish desires.  In doing so theydevelop a reputation of the discrepancy between the way things appear and their truerealities. Hamlet, on the other hand, is an honest, moral individual trapped inthis deceitful society.  Hamlet is faced with the dilemma to either lowerhimself to their level by utilizing deception, or leave wrongs unrighted byremaining true to himself.  In Hamlet, the theme of appearance versus reality isprevalent in Hamlets decision between his morals and his father as he decidesto utilize the deceit of his society, starts recognizing it in others andfinally in using it to avenge his father.         When Hamlet is introduced he is seen acting as he feels and this is whatpr stock-stillts him from repaying in kind for his fathers murder.  Hamlet grieves overthe loss of his father so ample and intensely that no one understands, forGertrude and Claudius tell him he needs to move on like they have done, yetHamlet cant understand this.  His actions are reflections of his true feelingswhile the rest of his peers seem to be ignoring their grief.  When Hamlet findsout that he is supposed to kill Claudius for his father he becomes distraught.This is because Hamlets morals wont allow him to kill even if it releases OldHamlet from his purgatory.  He afterward realizes that he must start appearingdifferently than usual in order to carry out his fathers word.  Hamlet decidesto put on an antic disposition and in doing so has started becoming deceitful.He is trying to mask his true feelings in order to prepare himself for hisdilemma.         When Hamlet starts being deceitful he starts to recogn ize the deceit inothers and how they make themselves appear differently from their realities.Hamlets decision to put on an antic disposition was not honest to himself buthe felt that he must appear differently than he feels to fulfill his needs.Hamlet first recognizes the deceit in Claudius aft(prenominal) his father visits.Claudius committed the sin of fratricide (especially horrendous in thisChristian society) but was now enjoying the fruits of his sin at the cost ofhis community.  He tricked Elsinore into thinking he was a good king who steppedin to save the kingdom, yet in reality he was the cause of all the trouble.Claudius knew he had done wrong, for he later laments his action, but was now

Idealism in Let America Be America Again by Langston Hughes Essay

Idealism in Let the States Be the States Again by Langston Hughes In the poem Let the States Be America Again, Langston Hughes paints a vivid word picture of a depressed America in the 1930s. To many living in America, the idealism presented as the American Dream had escaped their grasp. In this poetic expression, a speaker is allowed to voice the unknown Americans concern of how America was intended to be, had become to them, and could aspire to be again. Using a conversational style, the author allows the speaker and listener to interact with each other. The counter addressed is that America is not the democratic ideal of all of its people. The original speaker begins in a fairly common quatrain stanza however, when the listener is allowed to respond, the stanzas become crooked indicating the passion felt as well as the urgency of the message. The listeners response contains the main idea of the piece, comparing the democratic ideal to the conditions of those who are victims because of race, age, or frugal status. The authors careful use of alliteration in phrases such as pushed apart (19) and slaverys scars (20) emphasizes the struggles and alienation experienced by less fortunate Americans. The speaker begins the narration by making a statement that America should return to the idealistic way it used to be Let it be the dream it used to be (2). therefore the narrator continues to relate nostalgically the longing for an America built on freedom and equality for all. This could be the dream of the author himself. Wagner states of the author, Like his first get the hang Whitman and Sandburg, like his fellow black Toomer, and like so many other American poets of the period, Lan... ...tion in Depression (Ramperstad 371). Commenting on this poem and its author, Langston Hughes, Ramperstad observes, Perhaps his finest poem of the mid-thirties combined his will to revolution with his Whitman-like nostalgia for a vanishing Ameri ca. Hughes gives us a richer insight of American idealism, American realism, and what, America will be (73). Works Cited Hughes, Langston. Let America Be America Again. _Literature An Introduction to Reading and Writing_. 4th ed. Eds. Edgar V. Roberts and Henry E. Jacobs. Englewood Cliffs Prentice-Hall, 1995. 723-24. Rampersad, Arnold. Langston Hughes. _Voices & Visions the Poet in America_. Ed. Helen Vendler. New York Random House, 1987. 352-93. Wagner, Jean. Langston Hughes. _Black Poets of the United States_. Trans. Kenneth Douglas. Chicago U of Illinois P, 1973, 385-474.

The Tension between Beauty and Virtue in Shakespeares Sonnet 95 Essay

The Tension between peach tree and Virtue in Shakespeares Sonnet 95 Sonnet 95 of Shakespeares blond unsalted bit sonnets depicts a tension-filled variation on the classic blazon. The poet seems torn between the put down (1) that taints his subject and the sweets (4) of the subject s apricot. The initial im historic periodry of a canker (2) within a rose (2) serves to fix up the sexual overtones that dominate the poem, as well as to create the sense of strain between disapproval and attraction that heightens end-to-end each quatrain. Shakespeare develops this imagery to ensnare the subject in an increasingly agitated opposition between his physical beauty and his behavioral repulsiveness. Though the poet claims that he cannot dispraise but in a kind of praise (7), the blockage couplet goes counter this, bringing the sense of antagonism between the poet s admiration and his disapproval rise circle. The couplet serves as a warning that the physical beauty and vi rility that have dominated the young man s life will end, destroying the mansion (9) where he hid his moral failing through the quatrains. The opening quatrain of Sonnet 95 serves to expose the contrast between the young man s physical and moral states. This quatrain, despite permitting the young man s beauty (3) to dominate the sense of his sins (4), also begins to keep the idea that he will suffer for his vice. The opening image of How sweet and lovely (1) dominates the achievement of the thought dost thou make the shame (1) through some(prenominal) rhythm and diction. While Shakespeare sets the opening in perfect iambic rhythm, the insertion of a dibrach foot to begin the statement of the young man s shame (1) weakens the idea, allo... ...s to force the idea that there is a danger in the previously stated opposition. However, the priapic imagery of the large privilege (11) of which the young man should be aware helps to complete the poem s consideration of physi cal beauty in place of moral excellence by drawing the poem back to the sexual overtones set up in the beginning. The warning that the hardest knife ill-used doth lose his edge (12) forces the idea that age leads to physical impotence, thereby leaving physical beauty the casual domain of the young, and virtue the permanent domain of all. Work Cited The Norton Anthology of English Literature. Eds. M. H. Abrams and Stephen Greenblatt. 7th ed. 2 vols. unsanded York Norton, 2000. 11041-42. Works Consulted canker, n. Oxford English Dictionary. Ed. J. A. Simpson and E. S. C. Weiner. 2nd ed. Oxford Clarendon Press, 1989. The Tension between Beauty and Virtue in Shakespeares Sonnet 95 EssayThe Tension between Beauty and Virtue in Shakespeares Sonnet 95 Sonnet 95 of Shakespeares blond young man sonnets depicts a tension-filled variation on the classic blazon. The poet seems torn between the shame (1) that taints his subject and the sweets (4) of the subject s beauty. The initial imagery of a canker (2) within a rose (2) serves to set up the sexual overtones that dominate the poem, as well as to create the sense of strain between disapproval and attraction that heightens throughout each quatrain. Shakespeare develops this imagery to ensnare the subject in an increasingly agitated opposition between his physical beauty and his behavioral repulsiveness. Though the poet claims that he cannot dispraise but in a kind of praise (7), the closing couplet goes counter this, bringing the sense of antagonism between the poet s admiration and his disapproval full circle. The couplet serves as a warning that the physical beauty and virility that have dominated the young man s life will end, destroying the mansion (9) where he hid his moral failing through the quatrains. The opening quatrain of Sonnet 95 serves to expose the contrast between the young man s physical and moral states. This quatrain, despite permitting the young man s bea uty (3) to dominate the sense of his sins (4), also begins to assert the idea that he will suffer for his vice. The opening image of How sweet and lovely (1) dominates the completion of the thought dost thou make the shame (1) through both rhythm and diction. While Shakespeare sets the opening in perfect iambic rhythm, the insertion of a pyrrhic foot to begin the statement of the young man s shame (1) weakens the idea, allo... ...s to force the idea that there is a danger in the previously stated opposition. However, the phallic imagery of the large privilege (11) of which the young man should be aware helps to complete the poem s consideration of physical beauty in place of virtue by drawing the poem back to the sexual overtones set up in the beginning. The warning that the hardest knife ill-used doth lose his edge (12) forces the idea that age leads to physical impotence, thereby leaving physical beauty the transient domain of the young, and virtue the permanent doma in of all. Work Cited The Norton Anthology of English Literature. Eds. M. H. Abrams and Stephen Greenblatt. 7th ed. 2 vols. New York Norton, 2000. 11041-42. Works Consulted canker, n. Oxford English Dictionary. Ed. J. A. Simpson and E. S. C. Weiner. 2nd ed. Oxford Clarendon Press, 1989.

The Role of Mass-Media in the Contemporary World Essay -- essays resea

The Role of Mass-Media in the Contemporary WorldThe power of the mass media has once become so powerful that its undoubtedly significant place in the world today stays beyond any questions. It is so strong that even politics uses it as a means of governing in any country around the world. The mass media has not only political meaning but also it conveys wide knowledge concerning all possible aspects of homophile beings lives and, what is utterly true, influences on peoples points of view and their attitude to the surrounding environment. It is completely agreeable about what kind of virtues the mass media is supposed to accent. Nevertheless, it is not give away at all that the media provides societies with such a content, which is doubtful in terms of the role consigned to it. Presenting violence and intolerance as well as shaping and manipulating popular are only a few examples of how the role of mass media is misunderstood by those who define themselves as leading media makers. As long as uncivilized programmes are shown on TV, the role of the mass media becomes completely different from how it was originally treated. Violence is socially harmful and especially the youth are very wedded to such scenes that may strongly affect their psyches. It is true that programmes featuring cruel pictures are marked as only for adults but the time when they are emitted is relatively aboriginal and the access to them seems to be rather unlimited to young people.Another matter that is very fre...

The Minimum Wage For Restaurant Workers Must Be Raised Essay -- Argume

It is but equity...that they who feed, clothe and lodge the whole body of the people, should cast such a share of the produce of their deliver labor as to be themselves tolerably well fed, clothed and lodged.-- Adam Smith, The Wealth of Nations, 1776The restaurant server is one of the most popular jobs in the hoidenish and according to the national Restaurant Association, currently, 1 in 12 Americans work in the restaurant application and about 50 percent of all adults have worked in the industry at some point during their lives. The industry is clearly very large with everyplace 13 billion workers, but overall, workers in the industry do not get paid very well. According to the U.S. Department of Labor (DOL), the average annual salary for a server is just over $20,000. In fact, servers are twice as likely to use food stamps as the rest of the U.S. workforce and three times as likely to be living in poverty.The main reason for this is the existence of the tip minimum wage, whi ch since 1991 has stayed set at $2.13 per hour. not many people even realize that the tipped minimum wage exists, but according to the DOL, servers in 43 states get paid less than the regular minimum wage hourly based on the assumption that the rest of their wages will come from customer tips. In fact, 22 states pay their tipped workers less than $3 per hour.Although tips can often train to servers making well over regular minimum wage per hour, overall, tips are very inconsistent and are completely dependent on restaurant customers. Not only does the customer decide how much to tip based on his/her enjoyment of the dining experience, but also servers need busy restaurants in stage to make good money.There is an ebb and flow to the restaurant busin... ...y-income-fine-dining-servers-20195.html.Myotte, Maria. Op-Ed Restaurant Servers Cant Live on $2.13 an Hour. Yahoo News. Yahoo, 11 Dec. 2013. Web. 30 Oct. 2014. .National Restaurant Association. 2013 Restaurant Industry Pocket Fac tbook. Rep. National Restaurant Association, 2013. Web. 30 Oct. 2014. .Nayak, Rajesh, and Paul Sonn. Restoring the Minimum Wage for Americas Tipped Workers. Rep. National Employment Law Project, 2009. Web. 30 Oct. 2014. .U.S. Department of Labor. Minimum Wages for Tipped Employees. Rep. U.S. Department of Labor Wage and Hour Division, Dec. 2011. Web. 30 Oct. 2014. .

The Minimum Wage For Restaurant Workers Must Be Raised Essay -- Argume

It is but equity...that they who feed, clothe and lodge the whole body of the people, should have such(prenominal) a share of the produce of their own labor as to be themselves tolerably well fed, clothed and lodged.-- Adam Smith, The Wealth of Nations, 1776The restaurant server is match little of the most popular jobs in the country and according to the National Restaurant Association, currently, 1 in 12 Americans work in the restaurant industry and almost 50 percent of all adults have worked in the industry at some point during their lives. The industry is clearly very large with over 13 billion workers, but overall, workers in the industry do not get paid very well. According to the U.S. Department of Labor (DOL), the average annual salary for a server is just over $20,000. In fact, servers are twice as likely to use food stamps as the rest of the U.S. workforce and deuce-ace times as likely to be living in poverty.The main reason for this is the existence of the tipped token (prenominal) wage, which since 1991 has stayed set at $2.13 per hour. Not many a(prenominal) people even realize that the tipped minimum wage exists, but according to the DOL, servers in 43 states get paid less than the regular minimum wage hourly based on the assumption that the rest of their wages will come from customer tips. In fact, 22 states pay their tipped workers less than $3 per hour.Although tips can often lead to servers making well over regular minimum wage per hour, overall, tips are very inconsistent and are solely dependent on restaurant customers. Not only does the customer decide how much to tip based on his/her enjoyment of the dining experience, but alike servers need busy restaurants in order to make good money.There is an ebb and flow to the restaurant busin... ...y-income-fine-dining-servers-20195.html.Myotte, Maria. Op-Ed Restaurant Servers Cant Live on $2.13 an hr. Yahoo News. Yahoo, 11 Dec. 2013. Web. 30 Oct. 2014. .National Restaurant Association. 201 3 Restaurant Industry Pocket Factbook. Rep. National Restaurant Association, 2013. Web. 30 Oct. 2014. .Nayak, Rajesh, and Paul Sonn. Restoring the Minimum pursue for Americas Tipped Workers. Rep. National Employment Law Project, 2009. Web. 30 Oct. 2014. .U.S. Department of Labor. Minimum Wages for Tipped Employees. Rep. U.S. Department of Labor Wage and Hour Division, Dec. 2011. Web. 30 Oct. 2014. .

Commercial Bank Service Delivery

doctor Bank INDUSTRY Banking SERVICE Checking Accounts & loans COMPANY/BRAND trade Bank SOURCE HBS Premier Case Collection bring to pass verb every last(predicate)y BY Frances X. Frei, Corey Hajim PUBLICATION DATE Dec 02, 2002 PROD. 603080-PDF-ENG Readers comments would be much appreciated and replied to Analyze Commerce Banks wait on delivery system prior to Retailtainment. Base your synopsis on the following heads Service whirlFunding Mechanism Employee Management dust Customer Management System ANALYSIS Commerce Banks Service pitch shot System Commerce Banks entire banking and ope rational philosophy is designed around creating a retail experience for the node. This was unusual for the entire banking sedulousness and thus a great source of differentiation from both(prenominal) the operational outdoor stage and from the improvement delivery design perspective.This meant that the entire value proposition from the customers standpoint depended on the design of the di sh environment/theater including the 3 service marketing mix variables This burn be seen from employee comments and facts in the case about these variables carrefour We believe the value of a bank is not its loan base but rather the secretary base Vernon Hill (Chairman & CEO) Price We argon mainly the lowest ratepayers in every market Vernon Hill (Chairman & CEO) Place eciding where to put a branch was just as important as what the building looked like.. procession Commerce spent $500,000/branch in NYC on promotion and Red and blue painted Commerce vans with an emblazoned logo People This is not a ponder for someone who s interested in being cool or indifferent John Manning (Employee Trainer) Process the way we look at confidence and credit quality is a lot tougher Falese Physical Evidence They i. . customers know what the deal is whenever they visit one of our banks John Cunningham (CMO) The Chairman and CEO, Vernon Hill has been able to do this by understanding 2 ve ry important aspects or critical success factors of the banking business Understanding the Nature of the Servicescape Despite trends (cross selling & non-interest revenue) in the banking industry piteous towards the more than remote delivery mode (Pg. Most banks actively encouraged customers to move their transactions from full-service channels to self-service channelsmo doughary penalties for using the more expensive channelscharging $3 to visit the teller), he understood that beca practice session banking as a service depended so heavily on the service attributes of searchability, experience and assent and the nature of the servicescape was in essence that of an Elaborate- Interpersonal type Reducing the Listening Gap (from Gap Model of Service Quality) In comparison to early(a) banks in the industry which competed on keeping a low-interest ratio, he rightly understood the customers real select by competing instead on service, convenience and other intangible asset service differentiators (Pg. 6 the competition is beating on the 3% i. e. ustomers wanting a higher interest rate we decided to compete on the 62% i. e. customers wanting convenience) Keeping this in mind we can now look at the 4 dimensions its Service Delivery system prior to Retailainment Service Offering In light of this, the banks entire service offering can be visualized as in the figure below here(predicate) we can see that the service offering in itself is split into CORE OFFERING This is not very different from what other banks in the industry offer. However, from an motion standpoint their focus was different, because their strategic intent for both operations and harvest-festival was that Bank Value is Deposit Base NOT Loan Base. Their substance offering i. e. anking services included Deposits or Checking grades (first 3 years no monthly service fees and free 1st order of checks) Sr. No. lawsuit Minimum Balance Details 1 Standard Checking $100 No monthly service fees 2 Inte rest Checking $1000 No monthly service fees, Unlimited check writing, Interest 3 50 Plus Club $100 No broadside maintenance charge for checking account with interest, free checks, coin orders, notary service and travelers checks 4 Consumer Checking None No per check charge for first 8 checks/month for $3 monthly fee Table 1 Commerce Banks Deposit Product stage business Loans Commerces value is not in its loan base but in its deposit base.So for Commerce, loans are not given out as easily as other banks in the industry which believe that growth is in loans since deposit growth can occur only with the lowest interest rate. However, credit quality checks for loan approval is very stringent automated tellers Withdrawals were available at some(prenominal) ATM and purchases anywhere Visa was accepted. Transactions were immediately reflected in accounts and statements Cash Reserve Line All accounts could be combines with a Cash Reserve Line to ensure protection from overdrafts SUPPL EMENTARY SERVICE Commerce has 8 supplementary services (4 facilitators and 4 differentiators) which allow for superior customer service FACILITATORS DIFFERENTIATORS In painsationCommerce decided to use live on agents over the phone instead of Voice Response Unit (VRU)to talk to customers Consultation Branch manager (also the Loan officer) consults/advises loan applicants and helps to manage both loans & deposits Order Taking (Banking context Cash withdrawal & loan application process) Loans were assigned to service branch instead of Head office for easy ingress for customer Weekend banking facilities were provided to allow customers to bank on Saturdays & Sundays Hospitality Helpline phones at ATMs Employee escorts with umbrellas during rains Lollipops and dog biscuits at drive through banking windows Coffee and newspapers in waiting lobbies boot Banking context Loan approval and monthly statement generation process) Loan applicant had to personally sign-off by on loan pap ers at service branch Online Monthly statements Safe Keeping (Banking context Peace of mind about account balances and check deposits) Immediate updating of ATM withdrawals in online statements A Check View feature on Commerces website Payment (Banking context Loan repayment process) Payment is easier for customer and assured for bank, since loan customer also has a deposit at service branch Exception handling (Banking context Coin currency & Irregular hours ) Penny arcades to handle coins Midnight measure at busy locations 10 minute rule to increase banking hours by 20 proceeding in a day operation Table 2 Commerce Banks Supplementary Services mix As a result of this unique service offering design, Commerce has produced above ordinary results in its undifferentiated core offering Comparison Parameter Commerces Value Industry or Competitor Value Deposit produce (1996-2001) 30% US Banking Industry-20% (98-01) Deposit maturation (2001) 40% US Banking industry 5% Online Usa ge 34% Wells Fargo much lower Net Income growth (1998-2001) 200% (Double) US Banking industry 20% Table 3 Commerce Banks Performance Comparison Funding Mechanism Commerces funding mechanism can be looked at from 2 perspectivesCommerces own startup and growth strategy (how it funded its own growth) Commerces banking and lending operations (how it functions as a bank) Startup and Growth Strategy Founded in 1973 with $ 1. 5 million as startup capital (assumed to be ejaculate capital not VC funding) Chairman & CEO, Vernon Hill did not believe in M&As as a growth strategy but as a cost-cutting measure Started operations as a community bank in southern New Jersey Used the retail franchise elaboration mystify (without acquisitions) to grow Expanded into branches in Pennsylvania, Delaware and New York Concentrated on seeing customer as a revenue-generator (not cost center).However, cross-selling was not encouraged since main revenue stream was considered as deposits Expansion into New Yo rk was done organically (Branches were wholly owned and run by Commerce and promoted heavily (Spends $500,000 per branch) By 2001, Commerce had $ 1 billion in core deposits Banking and Lending Operations Commerces 2 basic product categories were Deposits (Debits) and Loans (Credits). Its operations as compared to the Industry can be analyzed as below Product Category v Commerces Philosophy Focus is consumer business (Deposits) Best value from both (conventional & electronic) channels Low-expense ratios are bad Outgoing friendly service Industry Trend Cross-Selling products Preference to electronic channels Non-interest income revenue Pushing customers out of store(bank) DepositsRates need not be the highest in the industry (only 3% want this) Longer operating hours allow for more time for customer service (62% want this) Non-interest income revenue (i. e. ATM charges) must be used as competitive advantage to grow and not simply be an addition to the bottom line They are transaction -oriented and low growth Dozen or more types of checking accounts $5 monthly fee for Internet Banking facilities Loans Assigned to customer service branches that received credit for deposits Loan-deposit ratio low Stringent credit quality checks Customers mostly commercial real estate projects, mortgages and consumer loans Loan officer is also branch managerLoan delivery is centralized ahead(p) to customer and loan officer disconnect Loans are 90% of deposit base (2001) Lower credit quality loans (i. e. sub-prime mortgages) get approved Loans not united to deposits RESULT Deposit Growth (2001) 40% Online Usage 34% Net Income growth (1998-2001) 200% Loan & Deposit growth (1998-2001) 20% Deposit Growth (2001) 5% Non-interest income growth 27% Interest Income growth 11% Customer attrition 1/3rd of customer base Table 4 Commerce Banks Funding Mechanism Employee Management System Commerces Employee Management System can be broken up into Hiring grooming Work Autonomy Workplac e involvement Rewards Appraisal or Performance Measurement HIRINGPolicy emphasizes internal (among employees) and external (customers & employees) engagement Extensive interviews (2000 interviews for 40 positions in Manhattan branch) familiarity about local and entrepreneurs given high importance Interviews used to know about competitors and their best performers TRAINING WOW program (process improvement) for all employees to be develop and integrated into the Commerce culture (Traditions class) Commerce University (full time education and training facility) Easy to remember framework for learning Commerce service deliver model SMART (Say YES to customers, Make each customer feel special, Always keep customer promises, Recover, Think like a customer) Continued business education for cured executives WORK AUTONOMY erase the stupid rule program to suggest improvements WORKPLACE INVOLVEMENTAll employees encouraged to hand out their visiting cards to recruit possible employees Rede emable WOW Stickers WOW Awards and Musical performances Red Fridays (Pictures taken of those employees who are wearing red) Mascots Mr. C , Buzz and Dr. Wow REWARDS Glamorous prizes for top performers (like a chartered Porsche Boxster for 1 year) $5000 reward for the staff of nearest Commerce branch where a competitor closed down $50 reward for suggesting improvement in the Kill the rule program (mentioned above) APPRAISAL OR PERFORMANCE MEASUREMENT All shops (branches) performance data on an internal database open to all branch managers pay increases based on shopping (No. f deposits) results Mystery shoppers visited 14000 shops (branches) annually for evaluating employees, customer-service reps for compliance with greeting and other procedures Competition between branches in different regions in the form of Leagues (assuming this is like football or baseball leagues) to get the best service report Table 5 Commerce Banks Employee Management System Customer Management Systems Com merces Customer Management Systems or customer-centric programs can be divided into Customer Acquisition Programs Customer Retention Programs some(prenominal) these have some customer delight features which are called as such because they are against industry norms and un pass judgment by customers Acquisition Industry NormEmployees were encouraged to cross-sell products (deposit account and loan products) Employees key performance measures were volume of calls handled and number of transactions processed rather than customer satisfaction or repeat customers Customers were seen as cost centers and in order to keep a low-expense ratio were pushed to use the electronic channels (full-service to self-service) Also, customers using the conventional personal (teller) banking channel were penalized through extra fees This savings in the marginal cost was then used to give a higher interest rate which banks felt was the only way to attract new customers. These are the result not understan ding why customers selected their banks in the first place. In addition to proximity, customers chose banks based on service. Vernon Hill, CEO & Chairman, Commerce Bank understood this and strengthened it into Commerces Customer Management System Commerces customer acquisition methodology Branches located close to competitors branches Branches are designed to be inviting, open windows (Note this is a visual Cue designed into the physical evidence variable.It shows honesty and transparency) and ample parking Red & blue painted commerce vans helped create free advertising opportunities Building designs across all branches were consistent (Note This gives a consistent message to the customer Integrated marketing communication) Very high promotional spends for every new branch in the form of direct mailings, subway ads, phone kiosks and free food (like 10,000 hot dogs in Commerce napkins) First time customer is given 4 simple checking account options (See Table 1) and First time custo mer is given a free gift for opening an account Employees treat customers with outgoing friendly service and do not try to cross-sell products or push customers out of the store after they finish their transactions Loan applicants were encouraged to open deposit accounts first Retention Industry Norm All banks provided the same ease-of-use electronic banking features along with their extensive branch networks. Also, existing Customers were expected to be comfortable in a different environment and deal with a different culture when banks merged. In spite of this, even the best retail banks lost 15% customers/yr as the following table shows Sr. No. Reason for leaving of customer base 1. Dissatisfaction with steep fees and fee surprises, unretentive service and errors 34 2. Outside of reach of current branch locations 34 3. Availability of more convenience such as longer hours in other banks 15 Table 6 Customer attrition in the Banking Industry Commerces customer retention methodology Analyzing the facts of the case, it can be clear seen that Commerces customer retention program targeted exactly those pain points (See Table 6) which caused customers to switch banks. Convenience Extended banking hours (10 minute rule allowed for 20 minutes of extra banking everyday) Busy locations were open till midnight (1210 am)Weekend banking (Saturdays & Sundays) which started in Jersey shore were extended to all branches Exactly same environment across all branches (Note This feature was lost after Retailainment program was launched) Phones in ATMs reach helplines Live agents instead of VRUs Boundary-spanning Roles and Interface Employee conduct monitored by mystery shoppers for friendliness (handshakes), consistency in greeting and other procedural details when dealing with customers Employee appraisals and salary increases linked to branch performance (which is linked to service quality) and not volume of transactions handled Live agents dress codes stricter than other ca ll center settings Personal attention Guidance to manage deposit accounts by branch managersLoan accounts handled by local customer service branches and not central headquarters Guidance to manage loan accounts by loan officers (who also happened to be branch managers) Customer delight features No fees for ATM and check cards Non-interest income (ATM charges/fees for using other banks ATMs) returned to customers Employee escorts with umbrellas to cars during rains Penny Arcade program to handle coins with no charge either customers or non-customers (Note This business leader have even helped customer acquisition) Gifts (pens and lollipops) at drive-through banking windows All these helped drive the growth engine of Commerce Bank. It grew to $1 billion in deposits by 2001. While the net income for the industry stood at 20%, Commerce doubled its net income in the period 1998 -2001.

How Was Sparta Governed

How was Sparta governed? The ascetical Government Ancient Spartan government was a complex system of intertwined elements, which affected the indicator control. In m whatever ways, ancient Sparta was a communist state, with the lack of luxuries, other Grecian states enjoyed and the strict control for equality but was complicated with the almost religious need for a democratic vote. Sparta had triplet levels of government the Kings, the Gerousia, the Ephors and the Ekklesia, each having their own requirements, limitations and mights.The Spartan monarchy consisted of 2 kings which governed over Sparta. Unlike other Grecian kings, Spartan Kings had precise little power and did not allow an autocratic rule over day-to-day life. A Spartan kings duties were classified as religious, military, judicial roles. As the head figure of religion in Sparta, the kings were the priests of genus Zeus, Lacedaemonis and Zeus Uranius. The kings family would also worship these gods. As a monthly rit ual, the kings were expected to make an animal have to the god Apollo, as to maintain the pleasure of the gods.This was similar to the sacrifice he would make prior to going to war. As a part of his religious role, the king would appoint two Pythioi who would travel back and forth to mention with the oracle (a possessed priestess whom was said to speak the words of the Gods) at Delphi. During a time of war, only one king would be sent with the battalions, and would be the authoritative commander of the army. In the field of battle, the king would have ultimate power over his troops, including the life or death of his army. During the course of the war, the king would have a personal bodyguard of 100 men.Being a part of the royal bodyguard was considered to be one of the greatest honours. Amongst this body guard, 2 members of the Ephors would be in attendance, and keep an eye on his activities. They would record any failure or misconduct during a military campaign and could lead t o the recall of the army, or punishment of the king. As stated above, the Kings power was strictly limited, which is seen in his judicial role. The king was liable for all matters pertaining to public highways (e. g. the repairs, conflicts, etc).He was responsible for all legal matters in regards to the acceptation of children and the power to decide upon the marriage partner of an heiress whose father died. Despite the extremities of limits the kings faced he had favors which were considered as a luxury in terms of Spartan society, such as the kings being supported at the expense of the state. They would also receive minor honours such as the best seats at religious festivals. During mealtimes, the kings were given the first seats at a banquet and were served first at the Syssitia.During the Syssition the kings would also receive double portions of a meal. Another privilege of the kings, following a successful war campaign, the king (who went to war) would be given a percentage of the spoils of victory. The kings could also receive the skins of any animal that had been sacrificed in a religious ceremony. At the event of a kings death, all public business would be ceased for a 10 day period, where civilians would wear grieve clothing. During his funeral, the kings reign would be lauded as being greater than any other previous king.Herodotus describes the role of the kings in The Histories in Book VI (6) as The prerogatives of the Spartan kings are these two priesthoods, of Zeus Lakedaemon and the power of declaring war on whom they please. The kings role in governing Sparta was more of figure of perspective, that maintaining any real power outside the battlefields of war. Following the Kings power, were the Gerousia. The Gerousia was a group of 28 members (a total of 30, with addition of the kings). The requirements to join the Gerousia was to be a man sixty days or older, and considered to be too old for warfare.Aristotle describes the Gerousia as it mi ght be debated whether they should be continued judges for life and so determine matters of the greatest importance, since the headland has its old age as well as the body. Being a member of this particular government was considered to be prestigious and ensured the high status of the Spartiate as the position carried on until the death of the individual. The Gerousia was a body whose position it was to prepare and debate bills, which were then passed on to the lower levels of government.Their other main exploit was to be the head court of justice, and would decide upon treasonous crimes by the citizens. Unlike the kings powers having limitations, the Gerousias only main limitation was that although it was the court of Justice, it was the Ephors who were the Supreme court of Appeal. From this, the Gerousia is deemed a powerful level of government. The Ephors were next in power, below the Gerousia, but considered one of the most powerful bodies of government. The Ephors were a body of 5 men aged 30 and above who had full Spartiate citizenship.These men were supposedly representatives for every village in Sparta. The roles of the Ephors were monitoring the kings, interactions with the Ekklesia, controlled the education and the Krypteia. As a part of the Ephors, or Ephorate, the citizen had an enormous power over the king. As such, they could monitor the king in his own home, 2 members would join a king should warfare occur and bring could bring him to an account, should he fail to have a successful war campaign. During a time of war, it was also the responsibility of the Ephors to organise the mobilisation of the army.A failure could lead him to defend himself in front of a court of Gerousia and Ephorate members, whose role it was to be the deciders of a kings fate if prosecuted for wrong-doing. The Ephors were also the arbitrary court and supreme court of appealingness in Sparta, allowing them significant power over the Spartiates, Inferiors and Helots. In As an Ephor, a Spartiate held much control over the laws in which Sparta was governed. They could introduce legislation, which, without the permission of the Ephors, foreign envoys could not enter into Sparta.They could also create laws for foreign policies and control when meetings of the Ekklesia and Gerousia took place. They would oversee and preside over the meetings, introduce legislation and check on the numerous magistrates in Sparta. Ephorates had the power to control the Krypteia, a secret police for Spartiate boys aged 19 24 whose objective was to hunt and kill Helots. The Ephors also had the power to allocate Helots to Spartiate families, who would work home(prenominal) jobs for them as serfs. The Ephors also controlled the run the Agoge, or Spartan education system.This was a complex system where boys were sent out at the age of 7 until some 20 to learn to be warriors. Similar to the Gerousia, the Ephors had limitations to their powers. This included that their time i n office was a single year and after that single term, they could not convey an Ephor again. After their term in office, the Spartiate would revert to a citizen and it was said that if an Ephor behaved badly during his time in office, he could be trialled for his misdoings. Aristotle provides information on the Ephors stating he Ephorate has supreme authority in the most important matters, which adds to the belief that the Ephors being a key part in government and the running of Sparta. The Ekklesia or as referred to in older books as the Apella, was the assembly of the Spartiate males, who were involved in Spartan politics. Any Spartiate male over the age of 30 who had retained his citizenship was eligible to sit in the assembly. The Ekklesia had the power for legislations, elections, warfare, kingships and Helots.When the Ephors presented legislations to the Ekklesia, the assembly had the right to vote on laws and they could ratify treaties. The Ekklesia is also responsible for the elections of the Gerousia and Ephors, and deciding which king would go to war with the Army. Although its disputed, it was said from c. 700 BC onwards that the Ekklesia had the right to declare war on enemies. When the families of royal lineage disputed over the next monarch, it was the Ekklesia who would ultimately choose who would take the throne.Most disputes originated on the laws of succession, as a male son could not take the throne should he be born prior to his father succeeding the throne. Should that situation arise, it would be passed on to the next male heir. Other succession disputes originate from the lack of male heirs, in which case the throne would be passed on to the nephews of the late king. The Ekklesia was also responsible for the freeing of Helots, should they have done something extremely courageous on the battle front, to earn their freedom.The Ekklesia had many limitations to their power, as they could not offer amendments to any of the presented legisla tions. Their democratic votes for laws could be ignored by the higher levels of government (Ephors or Gerousia) or be contradicted by Rider to the Rhetra which was introduced by previous kings, Polydorus and Theopompous. Although the Ekklesia was one of the largest bodies of government in Sparta, it very limited in the influences it could make on Spartan society. Spartan government was a complex set of tiers, which had many limitations to the amount of power each layer had.

Business Ethics: Managing Corporate Citizenship and Sustainability in the Age of Globalization Essay

estimable DilemmaIntroduction Decisions ar bound to be made on a daily basis whether on an individual or corporate level. The actions taken after the termination may lead to positive or negative outcomes. Ethics, therefore, is an important aspect that guides decision fashioning twain at a personal level and as a company. Ethics is described as the accepted moral values within a society or a given organization(Hoffman, Frederick, & Shwartz, 2013). It gives organizations and individual the outline of accepted practices and guides the decision making process to yield the preferable results without causing harm to others. Decisions pin down the victory of any given organization because they argon made on daily a basis, ranging from the top level heed decisions to the support staff scrap decision making. Ethical standards are important as they ensure all the stakeholders act sensibly. It is because of this reason that honorable standards play a crucial role in the success of an organization. One of the common honorable issues at an organizational level are the issues concerning the anxiety of human imaginations. I have witnessed a human resource practitioner faced with an ethical quandary concerning matters of recruitment, selection, fair working conditions, and remuneration(Seglin, 2011). The bus in charge of hiring and managing the human resources of any given organization face tortuous decision while performing their duties. Under the situation, I experienced, thehuman resource theatre director was cast under pressure by the finance department to reduce the live of labor for the company to realize sustainable profits. To achieve the set profit target of the company, the human resource manager had the alternative of hiring individual with low qualifications, or fire some of the employees to reduce the wage bill, or significantly reduce the salaries and benefits the employees are getting from the firm. From the above situation, the for ce play manager is under an ethical dilemma situation. This is because both decisions and actions that he would take will have both positive and negative outcomes. First of all, it is ethical for the human resource manager to respect the directives from the major(postnominal) management and serve the interest of the company to increase profits(Crane & Matten, 2012). However, by complying with these instructions will cause some employees to lose their jobs without sufficient or convincing reasons. This infringes the rights of the employees by terminating them without good reasons. If he employees with fewer skilled workers, the company will have a low wage bill, but the quality of work will be compromised and and so put the company at stake. Secondly, it is ethical for the human resource manager to protect the employees from termination without valid explanations(Seglin, 2011). Therefore, the manager is faced with two choices that both seem morally correct, but the outcomes have et hical encounterations too. However, the manager was left with no choice and decided to terminate some employees, reduce salaries and employee benefits for the remain workers. The stakeholders modify by the decision of the human resource manager include the management, the employees, both the fired and those still working, and the clients of the organization. The management is alter because the company is understaffed and the available resources underutilized. This fashion most of the resources go to waste and hence increasing losses made by the firm in the long run. By hiring low skilled personnel translates to low wages as directed by the management(Hoffman, Frederick, & Shwartz, 2013). However, the employees will give poor work quality due to lack of required expertise and hence the management may lose business to their close market rivals. The employees who are fired are adversely affected due to the loss of their source of alert hood. It is withal against their right, to terminate their employment with no valid reason. Such individuals lives are changed and it affects their families too, if they were the main providers(Crane & Matten, 2012). The workers who remain on the job are alike affected adversely due to the reduction in their number. They have to perform extra work and take extra age to finish what the terminated personnel used to do. With time such employees lose job morale due to low pay and long hours of work. Clients of the firm will also be affected by this decision because of the poor quality of work. Termination of some employees will make the organization to be understaffed and hence unable to meet the growing demand for their products. This affects the final consumers due to the forces of demand and supply. Hiring low skilled employees has a direct impact on the quality of work output(Seglin, 2011). The consumers will, therefore, receive substandard products. This reduces the utility clients derive from everywhere powering the services and products of the firm. What would be considered the right outcome of the human resource managers decision, is the reduction of labor exist. Some of the things that constitute to high labor cost are high cost of wages and salaries, high number of employees, good working conditions, and employee benefits. By terminating the employment of some employees, the wage bill of the company reduces(Hoffman, Frederick, & Shwartz, 2013). The management will also offer lower salaries to less(prenominal) skilled employs and the reduction in the remuneration of the existing employees also reduce the labor cost. Therefore, the management would consider this outcome to be right according to their expectations. However, it would also be considered wrong for the human resource boss to terminate employment agreements, reduce salaries and benefits, and hire less skilled. It is unethical for any employer to terminate the employment agreements of his/her workers without valid reasons. The process of selecting who is to be fired is also faced with ethical considerations and bias may prevail the process(Hoffman, Frederick, & Shwartz, 2013). Employees are supposed to be remunerated in accordance with their contribution to the company. Underpaying the employee for the benefit of the company is considered unethical and wrong. By reducing the number of employees in an organization makes the remaining workers work overtime. This is unethical as it denies them the crucial time to balance work and family. It is going against the rights of the workers by adding them more tasks without changing their terms of payment. The human resource manager made his decision base on the ethical principles of the firm. His decision to implement the directive of the management concerning cutting on labor cost, was influenced by the ethical headland that requires all the employees to respect the management and serve the interest of the company and not their own intere st(Crane & Matten, 2012). If he would not implement the plan, then the human resource manager will be considered to have behaved in contempt of his seniors.The management of the firm spearhead the interest of the company and communicate it down to the least of ranks among the employees. In this theatrical role the firms interest is to reduce the cost incurred on manpower and hence increase the profit margins. As much as this decision when put to action affects livelihood of employees and the success of the firm, the human resource manager has to follow the code of ethics that requires him to respect decisions from persons at a higher rank than him. Biases also played a major role in influencing the decision and action taken by the personnel manager. He took the decision in favor of the management since he has a lower rank to them. By favoring them, he reduces the risk of him being questioned or even fired. If he does not be biased in his decision then he would not have served any of the parties due to the natter at hand being an ethical dilemma(Hoffman, Frederick, & Shwartz, 2013). This means that both the alternatives he had seemed morally right. It is ethical for him to protect employees from termination and remuneration reduction, because the company may incur high losses in the long run if that action is taken. However, it is also his moral responsibility to execute the plans and instructions of his colleagues in senior positions than him. Therefore, his action is justifiable as ethical. It is because of this dilemma that the manager had to apply bias for him to find a way out. This bias is mainly as a result of seniority of management over the personnel manager. To address the ethical dilemma at hand, it would be wise for the human resource manager and the management to discuss the issue at hand. Then they organize a forum with both the management and the employees over the cost of labor. During the talks, the personnel manager will have a chan ce to explain to the management why the human resources are the most important resources for the success of the firm(Seglin, 2011). He would advise the top managers on other methods of costs reduction other than termination and pay cut. Measures such as doing massive advertising and furtherance would increase the sales margin of the company. This is directly proportional to profits and it can be adopted instead of firing employees. The company may also institutionalise more in the employees to increase their efficiency and skills. By doing productivity will go high and they will produce quality products and services that would more authorization customers and increase sales turnouts.Conclusion Human beings and organizations are faced with situations that require decision making on a daily basis. Ethics is those values that are used to distinguish between right and wrong in an organization or a society. The decision made always have consequences and the consequences are judge d based on the set moral values. Human resource practitioners are faced with ethical dilemmas in their daily responsibilities, that is recruitment, selection, training, and termination. During this decisions and actions several stakeholders are affected. The management, the employees, and the clients are all affected by the decisions of the human resource manager. At times it is difficult to consider what is right and what is wrong due to both outcomes seeming morally correct. This situation is called an ethical dilemma. To overcome such situations all stakeholders of a given organization should frequently have meetings and talks to update the code of ethics and discuss solutions to difficult ethical situations.ReferencesCrane, A., & Matten, D. (2012). Business Ethics Managing Corporate Citizenship and Sustainability in the Age of Globalization. New York C Oxford University Press.Hoffman, M., Frederick, R., & Shwartz, M. (2013). Business Ethics Readings and Cases in Corporate Morali ty. New York Wiley-Blackwell.Seglin, J. (2011). The Good, the Bad, and Your Business Choosing Right When Ethical Dilemmas Pull You Apart . Boston Wiley Publishers.Source document

Pray the Devil Back to Hell Essay

Recently we watched Pray the Devil Back to Hell in English class. A few of the social issues addressed were poverty, peace and womens rights. The women were so fed up with how their president has been treating everyone. He got young children to run around with guns and hurt innocent people. Everyone was so below poverty that children were starving to death and there was nothing the parents could do beca habituate they themselves were starving. The women wanted so badly to mystify peace to stop the war, the fighting, and the poverty. The women erect wanted a say in what was happening around them, to get a chance to stop it all.Prior to watching this movie I didnt know how badly the women and children had it. I didnt know how below poverty the how whole country was. Another thing that I really didnt know is how much absolveness the women had for those who did such bad things to others. The women and children were placed termination compared to the men and the higher people of the government and because of that they had so much enceinteships put on them due to starvation. For me I would find it very hard to just forgive and forget the things that had been going on for so long. I would find it hard to trust people because I wouldnt feel safe around them conditioned that not that long ago they were shooting, killing, and raping innocent people.I thought the movie was moving, em origining and touching. One part that was really emotional for me was when the one lady was telling a story about a woman who witnessed her husband being killed and her daughter being rapped. Anyone who can go through that much pain, disaster and hardship is a strong individual. If I were in their place I dont know how I would be able to go through all of that mean solar day in and day out and there never be a hope of it getting better. Those women though they stuck it out and prayed so much that things got better and that just shows how amazing all of them are. This movie is one of those movies that go out be hard to forget because the amount of pain in it. When you see something so catastrophic it is hard to forget.To me this movie really teaches you to stay strong, keep motivated and most importantly that anyone can be successful. This movie taught me so much about prevalence and how the power of good over comes evil. Those women prayed so much that they got so much accomplished and they got so many things to change for the better. In my future I will use this movie as a motivation tool and as a way to remind myself that even though times are hard they will get better you just have to hold on. Also in the future I will use this movie to show that anything is possible if you have help from those you love and believe in.Overall I thought this was a really good movie. I thought it taught you a lot about diversity, womens rights, poverty and peace. The movie was a very touching and inspiring movie there is also a lot of emotion due to what they had to deal with on an everyday basis. To me the movie and their stories really teach you that you should be aware of your surroundings and to be helpful in your community.

Parents Should Be Active In Child Life

An adolescents well-being similarly safety be imperative excessively also contri scarcee to a well, dynamic youth and maturity. Parents can play an important role in helping their barbarianren use or strengthen behaviors, skills, attitudes, and pauperism that promote their physical and mental health and overall well-being in tykehood, adolescence and well into their adulthood. As you grow up, you are taught m whatever life lessons from your experienced call downs. Your parents art is to grow you, so that you can grow up to become a person who is strong and satisfactory to support oneself.Parents essential grasp that when it comes from aerodynamic lift an adolescent, unneurotic must put in an twin amount of effort so that the child acquires new things. Averts family failures or fights and stops the child from drifting off the right jumper cable as they say. It is a typical state where the dad is the one who is assumed or not currently a part of training their kids or k id. The premier(prenominal) basis why both parents, a pop and ma, ought to have fitted chances to nurture their children is that the go, by his masculinity nature, volition be break to give his child the thought of braveness and teach them.To defend themselves against whatsoeverone who could hurt them in their environment. By the father involving himself in this means in his childs life would certainly cast up the their method of analyzing any trouble they could possibly find themselves being involved in in the afterlife and enhance and revive their self-confidence and sense of certificate of indebtedness. correct though I agree that a convey should give her son/daughter a sense of tenderness to keep their children lean when they deal with people, however, a fathers role in upbringing is a springy element and role in building the childs personality.The second causation why the father is an essential part of raising the child is that the father, and generally the man, is known for his wisdom. In fact, this feature of the father gives him the superior qualities over the mother when transaction in any problem that could arise within the house either with his wife or with his children. Mothers are known for their emotional way of decision-making process. therefore, children should learn from their fathers to be more pellucid and rational and to clarify their minds from anythingthat could affect their decision. You learn to cook when youre helping mother bake in the kitchen, you learn to fish when youre out with dad, but if only your mother teaches you how to cook and father is too busy to take you out to go fishing, then youve lost a new experience you could have discovered. There are so many different things your parents can teach you. But if only one parent puts in that effort and the other doesnt, then your fellowship and mind will not be able to become more open and aware of all the wonderful possibilities out there.Therefore, both parents s hould assume equal responsibility when raising a child. Sadly, today most children dont grow up with both parents arent their side. Kids who Grow up without both parents have been proven to have future commitment issues are more likely to resort to drugs and alcohol and are less likely to be successful in life. As they say it takes deuce so a mother figure and a father figure is essential nearly to make it work. This is important for not only the life of the child but also for the wellness of the world.This is happening everywhere and maybe, just maybe this world would be a better place. If parents would step up and share equal responsibility in raising the child they made together. Children raised within an intact family are more likely to be mentally and physically better off in life. You need both eyes to see this clear path. Without one, it is blurred and you may get sidetracked from the path and may not be able to find your way once again. The same thing goes for parents raisin g children.If one nurtures the child by himself/herself, then the child may feel far away from the other parent and because their brains are still developing, may resort to dangerous actions to make up for that loss like damaging their health by tour to alcohol and drugs. It is vital for parents to have an equal hand in caring for their child in order to help reduce this risk. In conclusion, women should share with the man, the responsibility to participate in raising up their child and be complementary to each other, in order for the child to become a balanced and recover a strong personality.Parents Should be Active in Child LifeAn adolescents well-being also safety are imperative alike also contribute to a well, dynamic youth and maturity. Parents can play an important role in helping their children use or strengthen behaviors, skills, attitudes, and indigence that promote their physical and mental health and overall well-being in childhood, adolescence and well into their ad ulthood.As you grow up, you are taught many life lessons from your experienced parents. Your parents duty is to nurture you, so that you can grow up to become a person who is strong and able to support oneself. Parents must grasp that when it comes from raising an adolescent, together must put in an equal amount of effort so that the child acquires new things. Averts family failures or fights and stops the child from drifting off the right track as they say. It is a typical state where the dad is the one who is assumed or not currently a part of raising their kids or kid.The first reason why both parents, a pop and ma, ought to have equal chances to nurture their children is that the father, by his masculinity nature, will be better to give his child the sense of braveness and teach them. To defend themselves against anyone who could hurt them in their environment.By the father involving himself in this way in his childs life would certainly increase the their method of analyzing an y trouble they could possibly find themselves being involved in in the future and enhance and revive their self-confidence and sense of responsibility. Even though I agree that a mother should give her son/daughter a sense of tenderness to keep their children lean when they deal with people, however, a fathers role in upbringing is a vital element and role in building the childs personality.The second reason why the father is an essential part of raising the child is that the father, and generally the man, is known for his wisdom. In fact, this feature of the father gives him the superior qualities over the mother when dealing in any problem that could arise within the house either with his wife or with his children. Mothers are known for their emotional way of decision-making process. Therefore, children should learn from their fathers to be more logical and rational and to clarify their minds from anythingthat could affect their decision.You learn to cook when youre helping mother bake in the kitchen, you learn to fish when youre out with dad, but if only your mother teaches you how to cook and father is too busy to take you out to go fishing, then youve lost a new experience you could have discovered. There are so many different things your parents can teach you. But if only one parent puts in that effort and the other doesnt, then your knowledge and mind will not be able to become more open and aware of all the wonderful possibilities out there. Therefore, both parents should assume equal responsibility when raising a child. Sadly, today most children dont grow up with both parents arent their side.Kids who Grow up without both parents have been proven to have future commitment issues are more likely to resort to drugs and alcohol and are less likely to be successful in life. As they say it takes two so a mother figure and a father figure is essential nearly to make it work. This is important for not only the life of the child but also for the wellness of the world. This is happening everywhere and maybe, just maybe this world would be a better place. If parents would step up and share equal responsibility in raising the child they made together.Children raised within an intact family are more likely to be mentally and physically better off in life. You need both eyes to see this clear path. Without one, it is blurred and you may get sidetracked from the path and may not be able to find your way once again. The same thing goes for parents raising children. If one nurtures the child by himself/herself, then the child may feel far away from the other parent and because their brains are still developing, may resort to dangerous actions to make up for that loss like damaging their health by turning to alcohol and drugs. It is vital for parents to have an equal hand in caring for their child in order to help reduce this risk.In conclusion, women should share with the man, the responsibility to participate in raising up their child and be complementary to each other, inorder for the child to become a balanced and withhold a strong personality.

Complex Phenomenon of Obesity

Obesity a Complex Phenomenon When a person hears the word fleshiness thoughts that may come to mind atomic number 18 over heaviness, elephantine, or unhealthy. Obesity is a growing outbreak in America that effects all ages and gender. Obesity directly is bonnie or has become a problem in America. Comparing to other countries, not one has an overweight problem near as fearful as the United States. With that in mind, peoples health is a huge concern in America in which obesity has a big impact on. Obesity occurs when a person consumes more calories than what they burn.The human body needs calories to sustain life and be physically active, but to maintain weight it needs to balance the energy we eat with the energy thats use to operate. Childhood obesity in America is a growing disease because of publicizing of dissolute nutriment, lack of physical activities, and parental control. This has made betting food a major health issue in young teenagers lives, parents need to reto rt charge and help out the situation. Obesity is a complex phenomenon, but the main causes can be grouped into three main topics, poor food choice, lack of exercise, and the lack of awareness. (Obesity study) Poor food choice is one of the main causes. People today eat more and more devalued food which is senior high in fats, cholesterol, and contains too much carbohydrate. The body is overloaded with fats and sugar, which is converted into body fat. The second main cause is lack of exercise. A recent study shown in Diabetes week states that kids in elementary schools spend an average of 22-24 hours a week watching television (Weight Loss). Kids no longer spend their free time performing outside instead they sit in a couch all day and watch TV or play video games.The danger in some rough neighborhoods can also add to the situation, because some parents do not feel that it is safe for their children to play outside. A third contributing federal agent is lack of awareness about goo d eating habits. Mothers give their children too much choices and too little guidance in what to eat, advertising confuses kids and leaves them debating whether a fast food product is good or bad for their health, and conflicting information about diets and healthy eating from the food indus pick up and medical experts just makes them mazed about diets.Fast-food joints call for not only come to dominate the American landscape, they are also the most visible American export around the globe. Unfortunately, fast food contains almost no nutrients and is loaded with added salt, sugar, refined flours, fat, and preservatives. (Weight loss) The irony is that even though at the moment getting a meal from a fast food restaurant seems great, its not. For every dollar that is spent on fast food, and every second saved at a drive-through, over a lifetime it comes back and puts people at serious health risk.Obesity amongst children is a serious matter that goes beyond a child putting on a few pounds. It is an issue that has many health and social consequences, which often continue into adulthood. According to Su Shaoyong in his article Genetics and Obesity obesity increases ones risk of developing high blood pressure, diabetes, heart disease, stroke, gallbladder disease, cancers, pulmonary disease, bone joint disorders, and early death. (1) Obesity also often causes psychological problems.Many are judged on their appearance rather than their personality, meaning that people with obesity also suffer from discrimination and rejection by their peers. This ultimately causes poor self-image, which leads to low self-esteem. Meaning the greater the degree of obesity, greater the chance of suffering physical and psychological health problems. The good news is that there is no doubt that obesity can be prevented at an early age. Physical activity and inputting nutritional knowledge on kids are the main methods to preventing obesity.Parents and schools provide the connection to c ounterfeit a kids urge for fast-food. Adapting a healthy lifestyle at a young age is very important, since it is difficult to change later on. The quality of food in schools, including school meals, vending machines, has a huge impact on a childrens physical health. (Obesity Study) Schools should be careful and sham into great consideration to try to provide a healthy overall menu. Schools need to require physical education during school and provide after-school opportunities for physical activities to help regularize a more active lifestyle for a kid.Second, parents are the most important role models. Adults have the responsibility to encourage children to become active, help them watch their diet. (Shaoyong 1) Some parents argue that they should be able to feed their children what they want, and its their kids own body so its up to them to take care of themselves. That should not be an excuse, being pear-shaped comes with several other problems. Why would any parent want to worry about their children having any type of health risks? Adults need to fill their jobs as being parents towards heir children, by being able to teach and show their kids how to live a healthy lifestyle. Doing a lot of small things for specimen limiting the amount of times they eat out at a fast-food restaurant or buying more fruits and vegetables instead of convenience foods that have a lot of fat in it can have a big impact on their childs health. Every day the number of obese children increases. It should be a number one priority in many families to eat properly and exercise, their lives depend on it.Most people in the United States have changed their lifestyle completely, from one in which there was more walking, physical and outdoor activity, into a lazy lifestyle with little or no exercise. Most citizens take cars to work and do office jobs, spend their days off watching TV, and would rather much prefer fast food over an exhausting photographic plate cooked meal. America has brought this problem upon themselves, now its up to its citizens to take precaution about the situation and help solve it by getting educated and becoming more aware of it. Word Count 1030

People in the Long House

This article People of the Long House is about the life of the Iroquois people. These people are precise interesting they were independent and very smart. They had a remarkable form of a governwork forcet. Their lives were good, but of course like everyone else in this world they were not perfect. They made really bad decisions and tried to solve them by war. This is never a good idea. The men and woman were rated differently than what you would expect.These three men came into the Iroquois lives and changed a lot of things. The way Iroquois lived was very different from history ever. The Iroquois invite five nations, basically what we call states. They are the Mohawk, Cayuga, Seneca, Oneida and Onondaga. They lived a matrilineal society, which means that their descent was trace through their mother. The mothers were the leaders of their families. The men were in charge of the government. The men thought their Job as most important, but the women had a bigger role.They work on the farm harvesting crops, for the food that feeds their families. The Iroquois life as a man was not all that good. Each nation had ten men stand up for them creating laws. They discussion the laws and listen carefully to each. Men are very good at persuading their point and getting what they want. They make a unanimous decision. When they dont agree on the law they want they fight. Fights are terrible rounds of anger and revenge. some(a) warriors practiced cannibalism. They loud throw their enemies into a pot and eat them.The Iroquois life as a woman was tough they had a lot of work. Women were the head of their family clan. Women were frequently more respected during this time period. The men depend on the woman for their food. Woman did all the hard work of harvesting plants and sometimes hunting or gathering other foods. The woman also voted on the men that went into the government. The women were the most important part of the Iroquois people. The three men that entered the Iroq uois lives were good and bad.Two men who were known as being good and harmless were Degradedly and Hiawatha. The third man was a man named straightaway who was known as being very evil and so horrible. Hiawatha was throw away of all the killing and the cannibalism. Hiawatha spoke of peace. He wanted to end the bloody wars, but the terrible Today opposed him. People of was so furious that he killed Hiawatha three daughters. Hiawatha was devastated, but he didnt give up. He started a unity to have peaceful tribes of Iroquois. Hiawatha was an amazing speaker everyone was on his side.Hiawatha eventually converted Today to be peaceful. After that life was good for the Iroquois people. Most of things happened in the 16 century, but no one knows for sure when Today took over. What we do know is that it was not to long the first Europeans came to the land of the People of the long Houses. No one knew what was going to come out of this world. The Iroquois thinking they were the most powerf ul. The Europeans thought they were even more powerfully until they realized there was another side of the world China and Japan

Management: Innovation

Business is utter to consist of four elements Principles, Models, Rules and Behaviours, the first constrains the beau monde scope, the third the procedures, two being static elements. The interplay (feedback) between changing models and behaviours however is what drives innovation the exploration of adjacent new-made possibilities. This is a step at a time mode of innovation, yet rules actually prevent these improvements which, it is shown, derive largely from the staff breaking rules.After looking more closely at complexity concepts (see later), the importance of lyric poem and fable is considered, especially the need for free embodimentat intercourses (stories) between employees. The knowledge and approximations thus multifariousness are considered far more valuable to the company, in the new sentiment, than any time wasted. This leads on to applications of the co-evolution metaphor central to complexity thinking, stressing that the future is no longer predictable fr om the past.The importance of ideas in defining company possibilities, and the need for a high ratio of information (ideas) to infrastructure (events), brings us to the successful franchise system, said to be the current best model of CAS thinking in action. This highlights the importance of independent feedback between chasten levels in achieving adaptation, plus the superiority of information flow over infrastructure change.The ramifications of understanding and challenging our raw material assumptions (including principles) in order to make the necessary paradigm shift cannot be stressed enough, otherwise we scarcely tinker with the parts. Anyway, these serve to illustrate the benefits of devolving power and decision making to individuals or groups in the company (who form purposeful agents in the CAS). The self-organization that then occurs allows the rule transcendence (going beyond routine) necessary to generate that flexibleness crucial to success in a modern co-evolutiona ry environment.The point that such emergence takes time is hearty made, and highlights one possible hassle in the management of such complexity based systems impatience. Another problem is the ability of staff to adopt such lateral, divergent thinking (the creative basis of adjacent innovation), and this requires that the employees change their mindset also, to embrace and not abuse the new freedoms. This both necessitates and will drive a baseball club wide change, spare-time activity the same devolution of power complexity thinking isnt a change skilful to company behaviour, but to overall life sprint.Many of the concepts are presented in a guru style, as claimed truths, without justification, and this lack of learning means that inadequate background is given to many of the complexity terms used (e.g. attractor, fractal, fitness), so lots so that their true relevance could be missed by the intended business audience. For example, the important idea of crossover, the re-c ombination of oldish ideas in new ways to cause step jumps in performance, with stress being located instead on mutation style evolution (a move to an adjacent point on the fitness landscape).Additionally the emphasis on breaking down barriers, and the resultant freedom and unpredictability, neglects the spontaneously appearance of new dynamic barriers (by self-organization effects), which can prevent the feared chaos dissolving the business.On a more dilate level, there is inadequate mention of the many computer programs using complexity techniques available (outside the Santa Fe environment), which could champion businesses gradually introduce this style of thinking, targeting specific existing problems (e.g. using Genetic Algorithms, Neural Networks, Fuzzy Logic, bathetic Life and Cellular Automata techniques). Those seeking a more in depth knowledge of general complexity ideas should therefore look elsewhere, but considerable scope is still provided here for the remodelling of overall business structures, along the lines of the organic complexity paradigms recommended.It would have been nice to have seen simulations used to give quantitative comparisons between the new, complexity, assumptions and the old (in the style of Epstein & Axtells Growing Artificial Societies). It is not specific enough however, in my opinion, to convince old style managers to alter their ways. The implications that they must give up power, status and possibly reward for unpredictable cognitive gains is unlikely to conjure to closed minds, unless a suitable bottom-line accountant focus is given, emphasising a point that the book itself makes that new thinking must be phrased in terms of the old concepts to make an impact.It is suggested that there are different types of patterns bring in the organizational structure of a group. The patterns are referred to as paradigms.Closed pictureThe structure is a traditional hierarchy of authority (similar to a CC team). This kind o f team is good at creating computer software that is similar to its previous experience and it is less likely to be imaginative.Random ParadigmThe team is not strictly centered and depends upon the members of team to be responsible for their tasks. When innovation or technological breakthrough is required, teams following the random paradigm will excel. Unfortunately, this type of team will not always excel if everything is completely organized.Open ParadigmThe open paradigm is a combination of the closed and random paradigms. It structures the team so that there is control of tasks similar to the closed paradigm and has the attempts at innovation found in a random paradigm. Work is performed collaboratively with heavy communication and consensus-based decision making. This type of team structure is appropriate for teams that must deal with complex problems. Unfortunately, it may not be well suited for many people.Synchronous ParadigmThis depends on the modularity of the entire pr oject that is being solved. The problem can be broken down into small parts where team members work on a section independently. There is not much communication required among members.Such patterns, when changed to another pattern, can be called paradigm shifts, and form the underlying structure for public lecture about the future. They are pervasive and would be included in the driving forces as well as scenarios. They are the unwritten rules of how the emerging society might function.).

Different Between Vietnam and Us

DIFFERENCES BETWEEN VIETNAM AND THE U. S I am an immigrant person who came to the U. S under family sponsorship. Living here(predicate) for 4 years, I turn knocked start(p) wise(p) a lot of interesting things in this rural. There are so many differences between Vietnam and the U. S as relationship, weather, religion, fashion, language. but the most three patent differences between them are country size, rearing system and culture. Country size is a great difference between these countries. Vietnam is very small country that has S shape .It is bother to the North by China and to the East by Lao and Cambodia. The original land of Vietnam is only 127,276 square miles . it is lightly larger than New Mexico stare of America. On another hand, the fall in States is the third largest country in the world, which has 3,536,274 square miles. It is located in North America between Canada and Mexico. other difference is education system between these countries. Vietnamese students fac e with more(prenominal) difficult than U. S students. They puddle to wear uniform going to school.They should obey and show respect to their teachers. Tuition in Vietnam is very high. Parents fork up to pay for their children. Government doesnt help for poor people attending school. In the contract, the U. S education system is more comfortable. Students can wear whatever they want to school. In class ,they can regulate what they think in their mind, discuss equally with their teacher. Government pays all tuition for students form fist travail to the twelve grade . After graduating form college , they have more opportunities to get a job .Today more people around the world come to the U. S to have better education The last obvious difference between Vietnam and The U. S is culture. Vietnams culture is suffered form China. There are two to in that location generations living together in the same house. Man is leader in the family, which has more power. They go out working and d oing business while woman in Vietnam stay home, take care family. Children must get word to their parents. Unmarried people living together is unacceptable . However, American culture is pposite and it was strange to me when I came here . Man and woman are equally. American families are smaller. Adult people like to move out living with their friends when they finish high school . Children can decide what they want to do . They are freelancer from their parents . Man and woman can live together without getting married In conclusion, Vietnam and the U. S have a lot of differences. I cannot tell which one is better because each country has advances and disadvances. It depend on each persons life so they can choose where is the best for them .

What Is Justic

What is Justice? Justice is outlined in the dictionary as the quality of being just righteousness, equitableness, or moral rightness. unless its interpreted differently by different people what some people think is a just, others and disagree and believe otherwise. I believe justice is when some is held accountable for the atrocity they have committed. When it comes to the finish penalty though many society believe it is just to murder individual for the crime they commit, it is my believe death penalty can non be just.The purpose of punishment is to teach a lesson so that you can witness from your mistake. There are different forms of punishment for different crimes punishment is needed to discourage people from committing a crime. There is a positive and negative punishment. A positive punishment is when you try to help the person and help them understand and may sometimes include rehabilitation. The negative punishment is killing the person and shaming the person. The Maori room is a positive way of punishment. And the Portions way is a negative punishment.In the Maori Way the punishment wasnt bad like the puritan. In the Maori way instead of sending him to jail they gave him a indorsement chance to change. In the Maori Way it more about in the justice side because they didnt entrap him in jail or kill him they gave him a chance to pay back his grandmother by getting a job and cooking for her. in the Maori Way the kid learns from his mistake which is the whole orchestrate of punishment. The old puritan society the punishments dealt to those who committed crimes were harsh.The puritans punishments had shame in it as part of the punishment. In the novel by Nathaniel Hawthorne wrote The Scarlet Letter as a report card shame and guilt, and how they affect people in the town. Nathaniel Hawthorne intended Hester Prynnes punishment to have to personify her guilt towards herself. It as well shows how she responds to the guilt when she faced it. It is als o expresses how often guilt can rip people apart from the at bottom out. The main protagonist was given a shameful punishment for committing adultery.In her case she was given a florid letter A. Puritans practice is very strict religion they believe that god has chosen who leave alone go to heaven and hell from before birth and that the only way to ascend to heaven is to be the best person you can be. The death penalty is the short way out and it also does not solve the problem. By killing the person he/ she doesnt learn anything for suffer. By killing someone will not bring back the person or really get you closer. And who are we do decide who gets to like or not.

History Isu: Juno Beach Essay

Some of the crackingest battles in Canadian history took bug out during the course of demesne contend II. Most would argue it to have been Stalingrad, The Battle of the Atlantic, or even the Battle of Scheldt. The Battle at Juno Beach was a defining moment in Canadian history that led to the rise of a swell dry land. On June 6, 1944, after having prepared for more than four years, Canadian troops in Britain took place in an trespass that would become the greatest turning point in Canadian history. early in the morning of June 6th, 1944 under c over of a massive air and naval bombardment, ships started ferrying 150 000 American, British, and Canadian troops across the channel of Normandy. After courageous fighting and tremendous struggles, the Canadian, American, and British troops managed to lodge the farthest inland to secure a position against allied invaders. the German defences at Juno Beach had been burst and Canada had established the landhead.Because Canadian troops were able to secure the beach, mathematical operation Overlord led to great victories amongst the allied Troops. Juno was the largest amphibious battle to have taken place in history. 155,000 sol travel byrs, 5,000 ships and landing craft, 50,000 vehicles and 11,000 planes were massed for the greatest seaborne invasion in history. Canadian troops, being the only commonwealth nation, were assigned 1 out of the 5 beaches at Normandy to secure. First, Canada was to create a beachhead on Juno beach. The American, Canadian and British troops task was to capture and contact all sea towns ashore of the beach and get further inland after breaking by means of enemy lines. Also, their objective was to secure the Carpiquet airport and create a link that would be able to grab the British beachheads on the other two beaches, Sword and Gold beach, and as well as to secure the Caen-Bayeux highway.The challenge veneer the Canadians was to overcome the coastal defences and capture ground pos itions that could be defended against German counter attacks. The task the Canadians were given was atomic tally 53 that would take a lot of courage and self- termination to push through. Germans had turned the coastline into a continuous defense of guns, pillboxes, wire, mines and beach obstacles. Although the Germans had displayed strong thres suits, the allied troops managed to keep pushing their way through German defences. With the feed of Major General R.F.L Keller, the 3rd Canadian Infantry along with umpteen men, tanks, and vehicles helped to secure and take over Juno Beach. The 3rd Canadian Infantry Division supported by the 2nd Canadian Armoured aggroup would land on Juno beach in brigade groups. Two brigades would land in the initial beset followed later by the reserve brigade which would pass through the lead brigades on to the divisional objectives. more than 20,000 men, 200 tanks and hundreds of other vehicles were under the command of Major-General Keller. The allied troops were successful in securing the position on Juno beach. in the face of heavy shelling and deadly machine gun fire, the Canadians fought their way past the German defences. The troops were able to penetrate farther inland then all other allied forces could. Securing Juno beach was a huge success and as a result, has helped Canada to become a greater nation. Since Juno Beach, the troops that were mired with the invasion are greatly recognized and forever appreciated. Securing Juno Beach may have been one and only(a) of the high hat things to have happened. After having done so, legion(predicate) great victories came along. They extended their beachhead further inland, and have-to doe withd to proceed northwestward.They were able to liberate several French channel ports, which included Dieppe, which was a great success, because a number of Canadians had lost their lives at such place two years back. Also, because of such a great doing at Juno Beach, the liberation of Europe took place, along with the obliterate of Nazi-Germ all, which lead up to the end of World War 2. The defeat of Nazi-Germany became a very proud accomplishment for many. Allied to serve the common cause of exemption and democracy, Canada, Great Britain, the United States, the countries of the British Commonwealth and free nations suffering under Nazi occupation counter-attacked. overdue to Canada being able to accomplish many victories, they proved that coming together as a nation could lead to great victories and successes. Also, it helped make and build the independence of Canada. It showed that Canada is a powerful country, and doesnt need to hold hands with Britain per se, but still work together.So many different roads to Victory, conquered through determination and courage and at the price of many human lives. Although Operation Overlord took the lives of many brave soldiers, it was one step closer to the complete defeat of Nazi-Germany. With great success comes a price, and although the capture of Juno Beach was accomplished, many soldiers were wounded, killed, or captured. Fourteen thousand Canadians landed in Normandy on D-Day and to ensure the victory 340 Canadians had given their lives. some other 574 had been wounded and 47 taken prisoner. The casualties were less than expected, but heavy nonetheless.Despite the many loses Canada suffered, soldiers were still back up to move forward and keep on fighting. The Canadian troops relied heavily on goods and services that were being shipped to them. The government greatly supported the troops, providing them with the many necessities needed to be successful. Canadian troops relied on a tight organization and on a wide range of services that provided food, shelter, medical care, intelligence, communications and more. They also relied on ships, aircrafts, tanks and weapons needed to face the enemy. Funding for the invasion was very costly, but in conclusion, led to great victory for the allied troops. Canada at the Battle of Normandy had a great impact on war. It changed the way many thought of the word impossible. After what was done, and how much was conquered, anything is possible.Being able to get further inland than any other before and securing a position that later on led to the liberation of Europe and the defeat of Nazi-Germany isnt just a small accomplishment, its something that has changed the way war is seen and the way troops continue to fight. Without the necessary goods and services being sent over to the allied troops, not much would have been possible. more brave troops stood against German defences and took their lives so the rest of their brothers could continue on and make Canada proud. Many would die there but, for the Canadian forces, D-Day was a triumph that is still honoured at home and on the beach they called Juno. It is with great success that Canada as a nation, is able to say proudly that they fought strongly to secure Juno beach on June 6, 1944, and because such a great event took place, the rise of a nation began. 1 . Jill Coyler, Jack Cecillon, whole wheat flour Draper and Margaret Hoogeveen, Creating Canada A History- 1914 to present ( McGraw-Hill Ryerson, 2010) , 239 2 . blood profile News, D-Day The allied invasion of Normandy, 1944, http//www.cbc.ca/news/canada/story/2009/06/02/f-dday-history.html, June 5, 2009 3 . CBC News, D-Day The allied invasion of Normandy, 1944, http//www.cbc.ca/news/canada/story/2009/06/02/f-dday-history.html, June 5, 2009 4 . Lane, D.W. Juno Beach The Canadians On D-Day1944, http//members.shaw.ca/junobeach/juno-2.htm, Operation Overlord Plans and prep 5 . Lane, D.W. Juno Beach The Canadians On D-Day1944, http//members.shaw.ca/junobeach/juno-2.htm, Operation Overlord Plans and Preparation 6 . Lane, D.W. Juno Beach The Canadians On D-Day1944, http//members.shaw.ca/junobeach/juno-2.htm, Operation Overlord Plans and Preparation 7 . Jill Coyler, Jack Cecillon, Graham Draper and Margaret Hoogeveen, Creating Canada A History- 1914 to present ( McGraw-Hill Ryerson, 2010) , 239 8 . Juno Beach Centre, Canada in WWII, http//www.junobeach.org/e/2/can-eve-rod-e.htm, roadstead to Victory 9 . Juno Beach Centre, Canada in WWII, http//www.junobeach.org/e/2/can-eve-rod-e.htm, Roads to Victory 10 . Lane, D.W. Juno Beach The Canadians On D-Day1944, http//members.shaw.ca/junobeach/juno-2.htm, Operation Overlord Conclusion 11 . Juno Beach Centre, Canada in WWII http//www.junobeach.org/e/4/can-tac-e.htm Arms & Weapons 12 . CBC News, D-day Canadians Target Juno Beach 1944, http//archives.cbc.ca/war_conflict/second_world_war/topics/1317/ 2003

Coach †The Leading Consumer-centric Corporation Essay

AbstractFashion trends argon sensitive, and nodes are unpredictable. It makes fashion industry become a highly agonistic market. To survive and thrive, fashion companies urgency distinctive strategies. It seems aspiring but not many firms can achieve. As an exception, rail proves its success in this challenge by not walking through the same way as others rivals (e.g. Gucci, Louis Vuitton, Prada, and Hermes) have done. go-cart has created a customer-focused model and a result-driven strategy to lead its caper to overcome crisis and expand market. Even though there still have many challenges in the fashion sector, jitneys strategy seems to be sustainable. take The Leading Consumer-centric Corporation director was a family-run company founded by Miles Cahn in 1941 in impudently York (Coach, 2012). Coach was famous for traditional crafted whip goods, but keeping the classic styles drove it to dramatically overlook market share. Based on the excellent heed of Chairman Lew Frank fort, Coach shifted from a conventional leather division of Sarah Lee Corp. to a fashion-oriented shit name and a customer-centric corporation (Boorstin, 2002). Coach has thrived not alone in North America but also in Japan, China and other countries (Coach, 2012 & Tsukahara, 2011). Therefore, Coachs strategy is sustainable. Successful Management in Turbulent Economic ConditionsThe secret formula for Coachs success simply comprises two components. First, it is the perfect collaboration between Lew Frankfort (Chairman and CEO) and Reed Krakoff (President and Executive imaginative Director). Since Frankfort took his office, he implemented several typical reforms created customer database to examine consumer behavior, built multichannel distribution formation (retail stores, factory outlets, boutiques, and online store), and hired Reed Krakoff to refresh Coachs result design (Slywotzky, 2007).Krakoff made a revolution in Coach conventional product lines by using new materials, sha pes, styles, and colors to puff more customers but not abandon its loyal fans (Slywotzky, 2007). Second, consumer-focused strategy makes Coach stand out. Based on customer cultivation that is collected through various angles, Coach can sooner identify problems and chop-chop adjust. In a nutshell, Coachs success derives from a blend of understanding the consumer, being results-driven and at the same time anticipating when fashion is happening (Karimzadeh, 2004). What Makes Coach Different From its Competitors?Coach chooses to operate in its deliver way. First is selling luxury for the mass (Gogoi, 2005). Coach sets product prices 50% lower than Gucci or Louis Vuitton to rend cost-conscious customers (Takahara, 2008). Coachs numerous product lines satisfy diverse market segments based on ages, regions, and cultures. However, product quality must be maintained to be considered as luxury goods (Slywotzky, 2007). Second is the customer-driven operating model. Coach spends around fiv e million U.S. dollars annually on market research to collect customer information through private call into questions, telephone surveys, competitive analysis, and in-store product tests (Slywotzky, 2007). By putting customers into operating process from enter (what customers desire) to output (product testing), Coach can modify its products to satisfy customers requirement or increase production of positron emission tomography products (Slywotzky, 2007).For example, Japanese customers usually commute to work, so they prefer small bags (Tsukahara, 2011). Moreover, database shows that customer usually visits store both month so Coach launches its new products monthly to attract customers and give them more new choices (Slywotzky, 2007 & Tsukahara, 2011). ternary is the tight management. The executives check sales operation of to each one store daily and frequently review each business unit as well as the total business planning (Boorstin, 2002). Lew Frankfort as yet visits st ores a few times a week to check their operations and directly evaluate customer responses (Slywotzky, 2007).Fourth, Coach has a flexible production process by using 100% outsourcing in 16 countries around the world (e.g. Vietnam and China), which neither Gucci nor Louis Vuitton is interested in (Karimzadeh, 2004 & Tsukahara, 2011). This also helps Coach cut off bushel costs, and reduce time consuming from production to sales operation. Fifth, Coach has a huge multichannel distribution musical arrangement 500 stores in U.S and Canada, 300 direct-operated stores in Japan, China, Singapore and the like, a set of boutiques in particular division stores and an online website coach.com (Coach, 2012). This provides more opportunities for Coach to expand business globally. Coach Strategy is SustainableIn this highly competitive market, Coach has its own weapon to be considered sustainable understanding customers and building a solid business structure. With a huge database of 9.7 millio n families from different viewpoints (Slywotzky, 2007), Coach knows how to make its products fit with customer demands or stock-still how to set reasonable prices. For example, a survey before launching the New Hamptons Lap Satchel revealed that customers were willing to return 328$ for this product, which was 30$ higher than prediction, then Coach immediately reprinted the price tags and sales augmented (Slywotzky, 2007).Moreover, with the close management as described above, Coach runs its operation sensibly by focusing on any expound changes in sales and customer behaviors. Besides, Coach has a diversified product category (handbag, wallet, suitcase, accessories, perfume, and clothes) with various designs and an terrible distribution channel to help Coach approach many different market segments. In an interview with Fox Business in 2011, Frankfort was confident that Coachs strategy was sustainable in that turbulent time, he only concerned about the macro economy the slowly ir regular sparing recovery might affect consumer confidence in purchasing decision.ConclusionTo gain market share, Coach chooses a unique way to operate Coachs customer-centric model, together with the perfect combination of system of logic (represented by Lew Frankfort) and magic (symbolized by Reed Krakoff), help Coach thrive in such a very competitive fashion industry. Even though there might be many approaching challenges, Coachs strategy is sustainable because understanding customers helps Coach identify risks sooner and respond faster.ReferencesBoorstin, J. (2002, October 28). How Coach got hot The maker of the indestructible purse finally considers style. CNNMoney. Retrieved on Oct.25, 2012 from http//web.ebscohost.com/ehost/detail?sid=2f9ec3fa-9541-4044-87e1-2ddd37107d03%40sessionmgr112&vid=1&hid=127&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3ddb=bth&AN=7567234. Coach (2012). Coach financial tear sheet. Retrieved on Oct. 25, 2012 from http//phx.corporate-ir.net/Tearsheet.ashx?c=12258 7. Gogoi, P. (2005, November 28). Selling luxury for the masses. Bloomberg Businessweek. Retrieved on Oct. 25, 2012 from http//www.businessweek.com/stories/2005-11-28/selling-luxury-to-the-masses. Glick, A. (Interviewer) & Frankfort, L. (Interviewee) (2011). Coach evolving its base with poppy. Retrieved on Oct. 25, 2012 from http//video.foxbusiness.com/v/3951579/coach-evolving-its-base-with-poppy/. Karimzadeh, M. (2004, March 1). Riding Coachs express No signs of slowdown as luxe brand zooms. Womens Wear Daily. Retrieved from http//www.wwd.com/fashion-news/fashion-features/riding-coach-8217-s-express-no-signs-of-slowdown-as-luxe-brand-zooms-695558?full=true. Takahara, K. (2008, September 12). Coach builds brand of affordable luxury goods. The Japan Time Online. Retrieved on Oct. 25, 2012 from http//www.japantimes.co.jp/text/nb20080912a3.html.Tsukahara, M. (2011, November 26). A study of brand/ Coach keeps on riding high. The Daily Yomiuri. Retrieved on Oct. 25, 2012 from http//www.y omiuri.co.jp/dy/business/T111121007083.htm. Slywotzky, A. J. (2007). The upside of strategic risk. In Oliver Wyman Journal. Retrieved on Oct. 25, 2012 from http//www.oliverwyman.com/pdf_files/OWJ-UpsideofStratRisk.pdf.